Update 2.11pm: AIB’s Tablet Banking service is now available after experiencing technical difficulties earlier today.
Our Tablet Banking service is now available, we appreciate your patience while we resolve the issue on the Mobile Banking service.
— AIB Customer Support (@AskAIB) July 21, 2016
Earlier: Thousands of AIB customers have been left without online access to their accounts today as the bank reported technical difficulties.
“We wish to advise that we are experiencing a technical issue that is impacting the Internet, Tablet & Mobile Banking services,” AIB stated on its website.
“Technical Support teams are investigating the issue and are working towards a resolution.
“We apologise for any inconvenience caused and appreciate the impact that this may be having on you.”
We're experiencing technical issues on Internet, Tablet & Mobile Banking and are working towards a resolution, appreciate your patience.
— AIB Customer Support (@AskAIB) July 21, 2016
A reply to one customer on an official AIB Twitter account said that the bank has “no time frame as of yet” for when the problem will be fixed.
Today's pay day and the AIB app is down ☹️
— Rachel (@RachelDelaneyxo) July 21, 2016
@AskAIB Yes I noticed that. I'm trying to log onto my Internet banking and it won't let me. I'm due to get paid today.
— Niamh (@XNiamh_W) July 21, 2016
