Thousands of Virgin Media costumers have taken to social media to complain about the company’s broadband service.

It’s after the firm suffered a major break in its services.

It’s not yet known what caused the outage – or whether the issue is country wide.

More as we get it.

Update: Our phone and broadband services are still offline. Our engineers are working on getting services back online. Next update 00:00

— Virgin Media Ireland (@VirginMediaIE) December 6, 2016